Delivery Information

1. Delivery Timeline

Orders are typically delivered within 1–2 business days across the UAE. For bulk/corporate orders, delivery timelines may vary and will be communicated at the time of order.

2. Serviceable Locations

We currently deliver across all Emirates in the UAE. International deliveries are available on request for wholesale clients.

3. Shipping Charges

• Ajman, Sharjah, and Umm Al Quwain – AED 10 delivery charge
• Dubai & Ras Al Khaimah – Free delivery for orders AED 200 and above
• Abu Dhabi & Al Ain – Free delivery for orders AED 300 and above
• Fujairah – Free delivery for orders AED 500 and above

4. Return & Replacement Policy

Due to the nature of fresh and frozen food, returns are not accepted. However, if a product is delivered damaged, spoiled, or incorrect, customers may request a replacement within 24 hours by contacting customer service.